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Resource Center

Changes in the Status Field

Sep 10, 2014 9:00:00 AM

We recently implemented a change in the status field of the New Person and Profile views that will provide churches with greater flexibility in identifying their members.

Previously, there were four options for Status: Member, Non-Member, Inactive, and Visitor. In reviewing these options and listening to customer feedback, we determined that having four options was both excessive and confusing.

We have removed the option to have Inactive and Visitor statuses. This has affected your people information in this way:

  • Any person who had the status of Inactive has now been changed to a Member and received a tag of Inactive
  • Any person who had the status of Visitor has been changed to a Non-Member and received a tag of Visitor
  • Any Smart Group that referred to people with the status of Inactive will now refer to people with the tag of Inactive
  • Any Smart Group that referred to people with the status of Visitor will now refer to people with the tag of Visitor
  • Any initial status or status change of Inactive and Visitor has been cleaned up and replaced with Member and Non-Member respectively

While the terms Visitor and Inactive will be default tags, this change will allow you to change those terms to whatever terms your church prefers to use, such as Prospect or Delinquent.

We have also added Tags as an option to the New Person screen so that you can still identify visitors at the time of entry. To save you time, we have also removed the default title of Mr. and removed the required fields of Sex and Ethnic Group.

We hope this change will provide you with greater flexibility in tracking the membership statuses of your congregation.

Church360 Members People Status


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Peter Frank

Written by Peter Frank

Peter Frank serves at Concordia Publishing House as the Senior Manager of Marketing Technology, which includes leading Concordia Technology Solutions (CTS), the church management software division. A graduate of Concordia University Wisconsin, his background in theology, business, and computers gives him a unique perspective on technology in the church. Married and the father of two children, he is frequently humbled when his young children teach him something new about technology.

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