We recently discovered that the latest update to Windows 10 has prevented some Shepherd's Staff users from running the program. Follow these six simple steps to get Shepherd's Staff running again.
In December, we posted about a workaround for the error that came when exporting PDFs from Shepherd's Staff. We have just learned that Microsoft has fixed the issue.
Microsoft recently released an update that causes issues when you go to export your reports in Shepherd's Staff. The issue is caused by an automatic Windows update (KB3102429). It appears that it only affects users on Windows 7 and Window’s 8.1, and only when exporting to PDF.