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Resource Center

Upgrade to Windows 10 for the Best Shepherd’s Staff Experience

By Peter Frank on Jan 16, 2019 4:00:00 PM

After January 14, 2020, Microsoft will no longer support Windows 7. This means Microsoft will no longer provide security updates or any other form of support. As a result, computers running Windows 7 will be vulnerable to hacks, viruses, and other issues if they are not upgraded to the most recent version of Windows. This directly impacts users of Shepherd’s Staff.

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How to Install Shepherd’s Staff 2019

By Rod Kyles on Sep 28, 2018 10:00:00 AM

Shepherd’s Staff 2019 is here! If you have an active support contract, you can upgrade to the new version for free.

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Finding Attendance Utilities in Version 8.7

By Rod Kyles on Sep 26, 2018 9:00:00 AM

Some features in the new Attendance module are in different places from in Shepherd’s Staff 2018. Here is how to find the tools and utilities you need in the 2019 version.

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Printing Attendance Reports in Shepherd’s Staff 2019

By Rod Kyles on Sep 14, 2018 10:00:00 AM

With a redesigned Attendance module, the 2019 version of Shepherd’s Staff features more flexible reporting options. Pastors and office staff can use reports to find non-attendees, follow up with visitors, and compare monthly attendance year to year.

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New Basic Attendance Entry Method

By Rod Kyles on Sep 5, 2018 11:30:00 AM

The newly redesigned Attendance module in Shepherd’s Staff 2019 has not just one but two attendance batch entry methods. These are in addition to WebTools, which allows for online batch entry.

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Introduction to the New Attendance Module

By Rod Kyles on Aug 29, 2018 9:00:00 AM

Shepherd’s Staff is currently undergoing one of its largest enhancements in quite a few years. We are redesigning all the modules, and the new Attendance module is now ready. Many of the conventions in the Attendance module will be seen in the redesigns of the other modules.

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Integrating GivePlus with Shepherd’s Staff

By Peter Frank on Aug 28, 2018 2:30:00 PM

The Vanco eGiving (EFT) import utility connects to GivePlus from Vanco Payment Solutions through a web service, and it downloads the electronic offerings given within a specified date range.

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Simpler Way to Enter Attendance Batches in Shepherd’s Staff

By Buffy Alvarez on Aug 17, 2018 9:00:00 AM

The next version of Shepherd’s Staff includes a simplified method for entering attendance batches. This will become available in September 2018, when an entire new Attendance module will be released.

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Entering Attendance into Shepherd’s Staff with WebTools

By Rod Kyles on Jul 19, 2018 3:00:00 PM

WebTools makes it possible to enter attendance while you are away from your church computer. Volunteers can enter attendance from home or even use a tablet to track it during a worship service or event. This saves ample time for your church office!

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Fixing the Windows 10 Printer Driver Issue

By Dave Bowman on Jun 15, 2018 9:00:00 AM

Windows recently released a new version of Windows 10 (version 1803) that is causing problems with reports in Shepherd’s Staff, mainly in the previewing and printing of reports. The issue is causing Shepherd’s Staff to stop working or to display only a white screen. Having an outdated printer driver is the cause of this issue.

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Updates to Make to Membership Records after a Marriage

By Buffy Alvarez on Jun 8, 2018 9:00:00 AM

When a couple gets married, there are a few housekeeping items that need to take place in Shepherd’s Staff. The essential updates to make are to edit one or both people’s Household records and to potentially change one person’s name.

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How to Track Daycare and School Tuition in Shepherd’s Staff

By Buffy Alvarez on May 11, 2018 9:31:37 AM

With its Accounts Receivable (AR) system, Shepherd’s Staff can help your daycare or school keep track of all the moving parts of tuition.

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Clear Clutter on Your Calendar with the Reminders Tool

By Buffy Alvarez on Apr 13, 2018 9:00:00 AM

The Reminders tool allows you to flag events and be reminded of them when you enter the Membership module. You can also set up personal reminders, such as for tasks you don’t want to forget about. The Reminders tool stores information by user, so each user can set up different reminders that appear only to them.

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Saving Time with Denomination-Specific Reports

By Buffy Alvarez on Mar 8, 2018 1:30:00 PM

Your Shepherd’s Staff database can be set to a variety of denominations to make it easier to compile the reports your church may be required to provide. The denomination options are Assembly of God, Catholic, Lutheran, Southern Baptist, Presbyterian, and United Methodist. With denominational reports, the information you need to report will all be gathered into a single place within Shepherd’s Staff.

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Feature Pack 1 for Shepherd’s Staff 2018

By Buffy Alvarez on Jan 23, 2018 11:00:00 AM

The first feature pack for Shepherd’s Staff 2018 is available! Here are some of the changes you can take advantage of when you install it.

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Improvements to WebTools

By Peter Frank on Jan 5, 2018 9:00:00 AM

We recently rolled out updates to Shepherd’s Staff WebTools to save you time and assist your accuracy in regular ministry tasks.

If you’re not familiar with WebTools, it’s a secure web portal that allows volunteers to record attendance and offering information, saving time for church staff. All the information can be easily synced with Shepherd’s Staff on the church computers. WebTools is only available with an active support contract.

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Introducing Shepherd's Staff 2018

By Peter Frank on Dec 6, 2017 10:00:00 AM

Shepherd’s Staff 2018 is here! We’re introducing the option to store a backup of your database on CTS’s secure servers, plus several additional improvements. See the complete list of new features below.

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Shepherd's Staff 2017 Feature Pack 2- Software Update

By Peter Frank on Jun 28, 2017 4:00:00 PM

The Shepherd’s Staff 2017 Feature Pack 2 is now available! We’re introducing a new streamlined process for software updates, as well as several additional improvements. Download the feature pack to take advantage of all the updates listed below.

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2016 Year-End Process

By Rod Kyles on Dec 14, 2016 2:00:00 PM

The end of the year is rapidly approaching! We always get a lot of questions about how to finish out the year on Shepherd’s Staff. Here are a few resources that will help you take simple steps to prepare your Shepherd’s Staff database for 2017.

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Introducing Give+ Mobile from Vanco Payment Solutions

By Peter Frank on Nov 15, 2016 12:00:00 PM

Concordia Technology Solutions works with a number of partners to provide our customers with digital tools for ministry. One of those partners with whom we have worked for a number of years is Vanco Payment Solutions.

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How to Enable Your .Net Framework 3.5

By Kendall Woolery on Sep 23, 2016 3:30:00 PM

We recently discovered that the latest update to Windows 10 has prevented some Shepherd's Staff users from running the program. Follow these six simple steps to get Shepherd's Staff running again.

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Protecting Your Shepherd's Staff Data Against Ransomware

By Dave Bowman on May 18, 2016 9:00:00 AM

We've recently seen a few stories about ransomware affecting churches. We realize that many of our Shepherd's Staff customers could potentially be infected through a ransomware attack, so we wanted to share a quick overview with you.

On the Concordia Technology Solutions' blog, Technology & Your MInistry, we shared an overview of ransomware and how you can protect your church against getting infected. Here are three specific things you can do to get started.

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Shepherd's Staff 2016 Feature Pack 2

By Anna Johnson on May 10, 2016 2:30:00 PM

Shepherd's Staff 2016 Feature Pack 2 has arrived! Download the feature pack here to take advantage of the improvements and bug fixes we’ve made.

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Update on Error When Exporting Reports

By Kendall Woolery on Apr 13, 2016 8:00:00 AM

In December, we posted about a workaround for the error that came when exporting PDFs from Shepherd's Staff. We have just learned that Microsoft has fixed the issue.

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Shepherd's Staff 2016 Feature Pack 1

By Amanda Lansche on Feb 11, 2016 1:00:00 PM

Time for an update! Download the 2016 Feature Pack to take advantage of the improvements and bug fixes we’ve made to the 2016 version of Shepherd’s Staff.

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Introducing Shepherd's Staff 2016

By Amanda Lansche on Jan 14, 2016 10:00:00 AM

Introducing Shepherd’s Staff 2016! See below for a full list of what’s been updated and improved in the new version.

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Year-End Process

By Amanda Lansche on Dec 22, 2015 1:30:00 PM

Take these simple steps to prepare your Shepherd’s Staff database for 2016.

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Error When Exporting Reports

By Kendall Woolery on Dec 11, 2015 4:30:37 PM

Microsoft recently released an update that causes issues when you go to export your reports in Shepherd's Staff.  The issue is caused by an automatic Windows update (KB3102429).  It appears that it only affects users on Windows 7 and Window’s 8.1, and only when exporting to PDF.

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Compatibility with Windows 10

By Peter Frank on Jul 8, 2015 9:00:00 AM

Earlier this year, Microsoft announced that it would be releasing Windows 10 on July 29, 2015. Since that time, we have had numerous questions about it's compatibility with Shepherd's Staff.

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Shepherd’s Staff

At Concordia Technology Solutions, we’re committed to helping our customers easily manage their churches. Here, you’ll find information on innovative new features, the latest software updates, and upcoming training opportunities for Shepherd’s Staff.