If you're just starting to follow along, this is the seventh session in our fourteen-week series about online communications in the church. Every week, a different communication strategy has been defined and shown how to apply in a strategic manner.
Recently, the topics have focused on audience personas, journey maps, and message maps. This week, we will explore how to combine these three concepts and apply them in a very practical action plan called a content map.
This post is an excerpt from Seth Hinz's ebook Social Media Automation for Churches.
Social media automation tools will help you scale your social media marketing efforts. You’ll discover how to schedule out and recycle content indefinitely, find and engage in conversations you’ve been missing, expand your follower base, and reduce the time you spend on repetitive tasks. All of this will turn you into a lean and mean marketing machine. One stop short of full-on robot.
The last four sessions of our Online Church Communications Comprehensive focused primarily on high-level strategy. Now we'll start to transition to some lessons that are a bit more detailed and have practical implications on your day-to-day communications.
The first step in this direction is to focus your communication on a few key messages. A long-standing practice within public relations and communications is to develop a message map.
When it comes time to call or hire a church worker, a good job description is the essential tool to enable you to determine the right person for the position.
We spent the last two weeks identifying your church audiences and gaining a better understanding of who they are and how to communicate with them. Today, we're going to shift gears a bit and start planning ways to move these audiences closer to your church goals.
The way we'll do this is by creating a journey map for your audiences. This map, which could also be described as a timeline, should be based on your church goals. The starting point is right before your first point of contact with your audience, and the subsequent points, or destinations, are the desired outcomes based on your church goals.
Success is one of those words that people seem to use without giving much thought to what they’re saying. Whether we talk about success in a personal or collective sense, we often times use the word without knowing what we mean by it. Or worse, we know what we mean by it, but when we try to measure it, we fail to look at the right indicators.
Last week, I talked about determining the personas your church communications will be developed for. This week, we’re going to work on developing profiles for those personas.
First, we’re going to look at what types of information your personas should include. Then we’ll look at how you can compile that information. At the end of the post, you can download a free worksheet that will help you assemble that information into easy-to-understand profiles. Keep these profiles on hand so you can check your communication efforts against them and so you can easily train new volunteers on your church’s communication strategy.
In my office, on the top shelf of my bookcase, I have a orange and purple acrylic picture frame. Aside from the material and the transparency of the frame, there is one thing unusual about it: it doesn’t contain a picture.
This picture frame is a reminder for me of the first mistake I made in my professional career.
Every good plan starts with goals, and a church communication plan is no different. Stating ministry goals and building communication goals off of them is the first step in making an effective online communication strategy happen.
