Discover how to leverage technology in your church

When you’re considering a new church management software, a big consideration is how this transition will affect your staff. Where do you begin when it comes to training?

One of the many pain points of church office staff is an excess of administrative tasks—getting caught up in spreadsheets and repetitive daily duties. From pastors to office administrators, communications managers to accountants, every member of your church staff is likely looking to reduce their daily workload. 

Fundraising is a hard topic, and I’ll admit at the outset that it’s one I struggle with. The problem is, of course, that it’s so easy to get the perspectives wrong. We can become so intent on our financial goals, particularly if we’re dealing with a large capital project like a new building, that we forget our main purpose of sharing the Gospel with the people we’re working with. Technology can be used to make fundraising more effective, but like any other tool, it has its pros and cons. It can be used in ways that are helpful in building up the Body of Christ; or it can be used in ways that, even if successful in meeting your fundraising goals, can be manipulative and destructive.

So you’ve made good use of your Church Management Software (CMS), and you have some new prospective members who are beginning to interact with your congregation, perhaps even showing up in worship for a few Sundays. What’s next? How do we begin, particularly in larger congregations, to move people from attending to belonging?

Anytime we set out to talk about ways to manage church members’ information, targeted advertising, or other efforts to use technology in outreach, we need to start from the right perspective. None of our cleverness, targeting, or planning can make the Gospel more effective—that’s the Holy Spirit’s job, not ours. What we’re seeking to do with communication, advertising, and technology is to remove barriers to people hearing the Gospel and to ensure that God’s Word is able to speak as clearly as possible to those who need to hear it. This month and for the next several months, we will be looking not at efficacy, but at clarity and removing noise from our communications.

With the rapid-fire pace of web applications today, it seems there’s a new must-have product about every other week. Generally, these come and go and aren’t actually all that new or innovative, so I hope I might be forgiven for largely ignoring Slack when it first launched. It was, after all, little more than a glorified chat tool, and not something our team at CTSFW really needed.

At this point, though, I think I’m willing to concede that I might have been mistaken in my first look at Slack. Over the last few years it’s actually become an indispensable part of our team’s toolkit, finding a niche alongside apps like Wunderlist, Google Docs, and Gmail in the selection of apps that do one thing, do it really well, and don’t try to do anything else.

Before computers became integrated with our lives, the big office complaint was about paper. A good deal of our communication and information storage involved paper. How to store that information, share that information, and avoid being buried in that information was a daily challenge.

I know—it still is.

While we might deal with less paper than previous generations, we’re bombarded with more information and communication than ever before. We have a completely different kind of clutter and the same need. How do we keep it all straight?

I often wonder if one of the biggest challenges facing Church Communicators is deciphering the who, what, where, why, and how of church news and events. Our efforts often are spread among multiple mediums, our time is spread thin to format and reformat content, and still we often receive feedback about people not “hearing” our message. (Here’s a great article to help set up your communication framework.)

I had only been a pastor for a short while at my first congregation. I remember trying to look up families and guessing the ages of their children. I cannot remember if it was for confirmation or something else. The church wanted to send a letter because of an upcoming class. The secretary was walking by and asked me what I was doing. I explained and said that it was hard work. I had been doing it for a couple of days at that point. She started laughing and telling me that all I had to do was ask her. All that information was kept in Shepherd’s Staff, which was our church management software (CMS).

In churches we are used to operating on a shoestring budget.  We have to make the most of every dollar and sometimes, every penny. What I want to provide are a few things that are either discounted or FREE that you may not have been aware of previously.